By identifying the kind of cruise experience each of your customers is looking for and guiding them to choose the corresponding fare category, you can achieve not only customer satisfaction but also increased sales revenue.
The cruise experience at the most convenient rate
With the Bella Experience, our Guests take advantage of the best available rates, leaving the choice of their cabin to MSC. They will be assigned the best cabin available within the chosen category a few days prior to departure. Dinner sitting will also be assigned by MSC.
The Bella Experience includes access to a wide range of features and activities such as restaurants, buffet, Broadway-style theatre shows every night, kids and adult entertainment, pools, gym and open-air sport facilities. Change to bookings is possible only on a fee. Available with Balcony, Ocean view and Interior cabins
BELLA Experience at a glance:
BOOKING FLEXIBILITY
- Cruise change for a fee
COMFORT
- Modern ships and elegant cabins
- MSC for Me (where available)
FOOD & DRINKS BENEFITS
- Discounted drink package option available at the time of booking
- Extensive buffet with a wide array of cuisine
- Main restaurants serving gourmet meals accommodating a variety of dietary restrictions
SPORT AND ENTERTAINMENT
- Varied programme of Broadway-style theatre shows
- Pool area
- Open-air sports facilities
- Well-equipped gym with panoramic view
- Entertainment activities for adults, infants and children
- Recreational activities for children
SERVICES
- Qualified multilingual personnel
OTHER PRIVILEGES
MSC Voyagers Club points
Guests choose their own cabin and dining time
The Fantastica Experience includes all the benefits of Bella but Guests will also be able to take advantage of booking changes flexibility, priority choice of dinner sitting, free in room breakfast, and 20% discount on prepaid speciality restaurants packages. Available with Balcony, Ocean view and Interior cabins
FANTASTICA Experience includes all the benefits of Bella, plus
BOOKING FLEXIBILITY
- Opportunity to choose the cabin and its location*
- 1 free cruise change**
COMFORT
- 24-hour room service (delivery for a fee)
- Breakfast in cabin (free delivery)
FOOD & DRINKS BENEFITS
- Chance to request preferred dinner sitting (subject to availability)
- 20% discount on a dedicated speciality restaurant prepaid package
* In the event of cabin change due to operational reasons, guests will be granted a cabin category upgrade.
** The free cruise change is applicable either on the cruise dates or on the destination. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Any cruise change shall be requested through our contact centers.
Balcony cabins and suites in the best locations and superior benefits
The Aurea Experience will make your client’s cruise unforgettable as they will, not only be able to choose among the most spacious balcony cabins and suites and best locations on the higher decks but also enjoy additional, exclusive benefits.
When choosing the Aurea experience, on top of all the benefits of Fantastica, Guests will enjoy priority embarkation and disembarkation, they will be welcomed by prosecco and chocolates and their cabin will be equipped with bathrobe, slippers and bathroom amenities. During their holiday they will be able to dine any time they choose in a dedicated restaurant or area, relax in the private sundeck, access the Thermal area and unwind with the dedicated, discounted prepaid SPA package available. Available with Suites and Balcony cabins in the best locations on board
AUREA Experience includes all the benefits of Fantastica, plus
COMFORT
- Suites and Balcony in the best locations
- Welcome package (Prosecco + chocolate)
- 24-hour room service (free delivery)
- Breakfast in cabin (free delivery)
FOOD & DRINKS BENEFITS
- Free time dining with My Choice dining in a dedicated restaurant or area
RELAXATION & WELLBEING
- Free access to the Top Exclusive Solarium
- Relaxation amenities in each cabin (including bathrobe and slippers)
- Pillow menu
- Access to thermal area (for adults only)
- 40% discount on a dedicated Spa prepaid package
- 10% discount on all spa treatments purchased on board
SERVICES
- Priority boarding & luggage drop off
* In the event of cabin change due to operational reasons, guests will be granted a cabin category upgrade.
** The free cruise change is applicable either on the cruise dates or on the destination. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Any cruise change shall be requested through our contact centers.
DETAIL BENEFIT OF THE EXPERIENCES
DISCOVER MSC YACHT CLUB, A SHIP WITHIN A SHIP
Available on board MSC Seashore, MSC Virtuosa, MSC Grandiosa, MSC Bellissima, MSC Seaview, MSC Seaside, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida and MSC Fantasia
PRIVILEGES
• Dedicated priority check-in and check-out as well as priority departure and return on excursion days
• Butler service 24-hours
• Dedicated consierge 24-hours
• Room service available 24 hours
• Inclusion of the Browse Internet package with unlimited data for two devices
• Complimentary access to the Thermal Suite in the MSC Aurea Spa
• Tailormade experiences from shopping to excursions*
• Relaxation amenities in each suite
• Most rewarding experience for MSC Voyagers Club points
EXCLUSIVITY
• Dedicated private area of the ship accessible only to MSC Yacht Club guests
• Lavishly fitted suites offering outstanding comfort located in the upper-decks of the ship
• Panoramic Top Sail Lounge with bar, afternoon tea service, light food selection 20 hours per day and live music available every night
• Dedicated exclusive Sun Deck with pool, solarium and bar
• Gourmet dining in the private MSC Yacht Club restaurant with free choice of dining time during restaurant opening
WORLD OF CHOICE
Access to the wide range of facilities and onboard activities that the whole ship can offer:
• Bars and lounges, speciality restaurant, pools, etc.
• Premium buffet
• Varied programme of Broadway and Las Vegas-style theatre shows
• MSC Aurea Spa treatments with complimentary access to the Thermal Suite (packages and treatments charged separately)
• Entertainment activities for adults, infants and children
• Recreational activities for children
• Open-air sports facilities
• Well-equipped gym with panoramic view
*Not included into the cruise fare
Prices do not include:
- Service charge – approximately 10 euro/person/day (may be different for specific destinations)
- Beverage packages (except drinks already included in the booked offer)
- 15% service charge for all onboard shopping (onboard bars & restaurants)
- Dinner in specialty restaurants
- SPA services
- Onboard personal expenses
- Casino services
- Internet and phone services
- Medical services
- Excursions in visited ports of call
- Laundry & ironing services
- Medical & storno insurance
- Pre & post-cruise services (accommodation, transfers, flights etc)
- Visa and others governmental taxes, necessary for visited countries
- Necessary vaccinations for visited countries
MSC Beverage packages *
ALCOHOL-FREE PACKAGE** from 23 EUR/person/day
Refreshing beverages! Give your thirst a treat as and when you like with a wide choice of alcohol-free cocktails, sodas, energy drinks, mineral water, flavored water, fruit juices, coffee drinks (latte, espresso, cappuccino, etc) soft drinks, hotel chocolate, hot teas and soft ice cream.
EASY PACKAGE** from 32 EUR/person/day
Savour the freedom to satisfy your thirst at any moment with a dedicated selection of house wine by the glass, draught beer, a selection of classic cocktails, mixed drinks and non-alcoholic cocktails, soft drinks, and fruit juices by the glass, bottled mineral and classic hot drink (espresso, cappuccino, cafee latte, hot tea). In respect to the Saudi Law, Alcoholic drinks will not be served during the stays in Saudi Arabian ports. Alcohol will be available to our guests when the ship sails in International Waters.
EASY PLUS PACKAGE** from 44 EUR/person/day- all beverages priced up to 8 EUR/USD
Cheers to bottomless beverages all day long! The easy plus pakacge includes your favourite frozen and classic cocktails, well spirits, liquors and cordials. Then there’s your choice of a selection of wine by the glass, a 10% discount on bottled wine prurchased onboard and a wide variety of draft and bottled beers, non-alcoholic cocktails, soft drinks, mineral water, coffe drinks (latte, espresso, cappuccino, etc) hot chocolate and hot teas. In respect to the Saudi Law, Alcoholic drinks will not be served during the stays in Saudi Arabian ports. Alcohol will be available to our guests when the ship sails in International Waters.
PREMIUM EXTRA PACKAGE** from 62 EUR/person/day- all benerages priced up to 13 EUR/USD
The premium choice to quence your thirst. Our premium extra package includes an extensive variety of frozen and classic cocktails, premium brand spirits, liquors and cordials. Then there’s a varied selection of wines and champagne by the glass, a 25% discount on bottles of wine and champagne purchased on board, and our entire selection of draft, craft and bottled beers, sodas, fruit juices, mineral water, energy drinks, coffee (latte, expresso, cappuccino, etc), hot chocolate and teas. In respect to the Saudi Law, Alcoholic drinks will not be served during the stays in Saudi Arabian ports. Alcohol will be available to our guests when the ship sails in International Waters.
* Drinks can be consumed in all onboard bars, self-service buffet, casual and main restaurants, Ocean Cay and other exclusive destinations, but not in the specialty restaurants and signature venues (Venchi 1878 Establishments, Lavazza Coffee Shop, Jean-Philippe Chocolate, Coffee, Crepes & Gelato, Starship Club, Hola! Tacos & Cantina).
**Prices can be changed without prior notification. It is recommended to check the valid price and updates at the time of the booking.