CELEBRITY CRUISES
Are there any age restrictions?
On ships departing from ports in Europe, Asia, South America, Australia or New Zealand, no person
under eighteen (18) (a ‘minor’) may sail on any cruise holiday or have a stateroom on his or her own unless accompanied by a parent, a legal guardian or authorised person who is over the age of eighteen (18). Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). or minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorization for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). Minors travelling with an adult(s) who is not the parent or legal guardian shall be required to present (a) the minor’s valid passport, (b) all applicable visas and (c) where the minor is under the age of eighteen (18), an original legally affirmed or notarised letter signed by at least one of the child’s parents/ legal guardians. Where such letter is required, the letter must authorise the travelling adult to take the minor/s on the specified cruise and must authorise the travelling adult to supervise the minor, sign applicable sports waivers and permit any medical treatment that must be administered to the minor which in the opinion of the treating doctor needs to be carried out without delay. A letter can be legally affirmed or notarised by a practising solicitor, notary or commissioner for oaths for a fee. If such evidence is not produced, the minor(s) concerned will not be permitted to board the ship or undertake the cruise. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above.
We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minor’s holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation.
Please note that parent(s)/legal guardian travelling with a child who has a different surname to the
parent(s)/legal guardian, will be required to produce official proof such as a full birth certificate/wedding certificate/divorce papers etc. to prove that they are the parent(s)/legal guardian of the children concerned. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). Individual staterooms may only be occupied solely by minors where such staterooms are adjacent (directly next door or opposite) to the stateroom of the parent or Legal Guardian of the minor.
On board there are certain facilities where each entry is restricted by age. Persons using the Canyon Ranch ® SpaClub ® must be over the age of 18. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk.
The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, selected South American, Australian cruises and other selected cruises. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. The health and safety of our guests is our number one priority.
As such, in consideration of the limitations of the shipboard medical facility, equipment and staff, the company cannot accept waivers, releases or requests for exceptions to this policy.
What are the passport and visa requirements for my holiday?
If you are a Romanian citizen (including children and infants), you must have your own full 10 or 5 year (3 year for children) passport which is valid for at least 6 months after your expected return date to Romania. Guests holding non Romanian passports should check with relevant embassies. It is no longer possible for children to be included on their parent’s passport. Obtaining a full Romanian passport may take around 2 weeks, but you should allow longer at busy times of the year. All guests should check with the relevant embassy prior to travel for the most up to date information on passenger requirements.
Please note: that there may be a visa requirement for your cruise, particularly if you are visiting countries in the US, Asia, the Middle East, China, India, and Australia.
Please also note that where there is a requirement to have a visa to travel to a particular country, even if a guest chooses not to disembark the ship in that country, a visa must be arranged as indicated. The only exception to this rule is Russia where a guest is able to stay on the ship in St. Petersburg and does not need to obtain a visa.
You must ensure that all guest names (including any middle names) are exactly the same as they appear on the cruise ticket as in their passport. If there is any difference, you may be refused entry onto your flight/cruise. Passport and visa requirements may change and vary by destination. We regret we cannot accept any liability if you are refused entry onto any flight or into any country, or otherwise suffer any difficulties or incur any costs as a result of not having the correct passport and/or any required visa(s). It is the sole responsibility of the guest to identify and obtain all required travel documents and have them available when necessary. These appropriate valid travel documents such as passports, visas, inoculation certificate, letters for unaccompanied minors and family legal documents are required for boarding and re-entry into the United States and other countries. Guests who do not possess the proper documentation may be prevented from boarding their flight or ship or from entering a country and may be subject to fines. No refunds will be given to individuals who fail to bring proper documentation. Certain Port Authorities may from time to time ask to see photo identification when you depart the ship during the cruise. We strongly suggest that you take a photocopy of your passport in addition to your passport itself with you on holiday and carry the photocopy with you each time you depart the ship, separately to your passport, in order to minimise any inconvenience this may cause and to help with any situation where a passport is lost or stolen. These requirements should act as a guide only and are subject to change at any time (Often there are requirements on passport validity length, even where a visa is not required).
What are the dining arrangements?
You have a choice of several seatings for meals in the Main Dining Room. Please request your preferred seating and table size at the time of booking. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. If you cancel because your preferred seating is not available (whether or not this was confirmed at the time of booking), our normal cancellation charges will apply. Seating requests cannot be guaranteed. Your table number will be confirmed in your stateroom at the start of your cruise. Dining times may vary slightly on port days due to shore excursion departures. Celebrity Select Dining (open seating) is now offered fleet wide offering guests flexibility with their evening dining. You can decide when you would like to dine between the hours of 18:00 and 21:30 (may vary by itinerary) each evening; much like a regular restaurant, however, we strongly encourage reservations to ensure the best service and to avoid any potential wait times. You can also reserve your dining times in advance of your cruise through our website’s ‘Manage my Booking’ section. Celebrity Select Dining is subject to availability.
Smoking policy
Smoking is not permitted in any dining venue, casino, theatre, lounge, hallway, elevator, corridor, stateroom or on any stateroom balcony. This policy includes smoking-like products such as electronic cigarettes. Exterior designated areas will remain in place and details can be found within the daily Celebrity Today provided onboard. Violations to the smoking policy may result in a $250 cleaning fee being charged to the guest’s onboard account. Our smoking policy is subject to change.
Changes may be introduced where countries that we are sailing to/from enforce their local smoking regulations.
Alcoholic drinks
The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships sailing from South America, Europe, Asia, Australia, New Zealand and the Middle East is eighteen (18). Sailings from North America have a minimum drinking age of twenty-one (21). All guests must comply with Celebrity Cruises policies, including among other things, agreeing to not provide alcoholic beverages to any other person, regardless of age. At private shoreside resorts such as Labadee and CocoCay and when in U.S. & Canadian ports, the minimum drinking age will remain twenty-one (21). If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Guest Relations Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol. We reserve the right to vary minimum age limits without notice where local laws require or where deemed desirable or necessary. Please note that within the territorial waters of some countries on your itinerary or based on your embarkation port, the onboard shops may be closed or alternatively restrictions may be imposed on some items available for purchase.
Guests can now take on board the ship, two bottles of wine/ champagne per stateroom on embarkation only. If the wine is consumed in a public area, the corkage is USD $25 to pay. Alcohol purchased in a port of call or on board from the Duty Free Gift Shop will be stored and delivered to your stateroom on the last night of the cruise.
Guests who violate any alcohol policies, (over consume, provide alcohol to people under stated age above, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age.
Additional policies for groups apply and will be enforced without exception. Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters international waters.
Cruise Check-In
We strongly recommend you visit our website at celebritycruises.com and click on ‘ Manage my Booking’ then ‘Online Check-in’ and submit these details online. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time.
If you are unable to complete the online check-in process and print your Xpress pass, this may be due to an outstanding balance on your booking. If you have booked via a travel agent, please speak to your travel agent so that the funds can be transferred to us so you can then complete your online check-in.
Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. They will advise you on how this information can be provided or verified. Our procedures may change and we will inform you of any changes at the time of booking or as soon as possible thereafter.
Shore excursions and activities
The shore excursions are provided by local operators who are entirely independent of us. They do not form any part of your contract with us even where we suggest particular operators/centres and/or assist you in booking such activities in any way. Accordingly, we cannot accept any liability
in relation to such activities and the acceptance of liability of our booking conditions will not apply to them. We cannot guarantee accuracy at all times of information given in relation to such activities or about the resorts/area you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place as these services are not under our control.
To get the most enjoyment out of your visit to a port of call, we recommend you select one of our shore excursions, which have been planned by our travel experts and are recommended by the authorities for the particular ports. To ensure you do not miss out on your chosen shore excursion, we strongly recommend that you visit celebritycruises.com to reserve your place. These must be booked at least 3 days prior to your sailing date. Please note that by purchasing your shore excursions in advance you will avoid the need to visit the busy explorations desk on board the ship. Alternatively you are free to explore and make your own arrangements at each port of call travel documents permitting (except on Celebrity Xpedition Class cruises to the Galapagos Islands - please see ‘GALAPAGOS ISLANDS HOLIDAY’ for more details).
The staff at the Shore Excursions Desk on board will be happy to provide you with information and book your excursions. The cost will be charged to your SeaPass account. Please note some excursions are subject to minimum numbers requirements and may be cancelled if these requirements are not met. Proof of Certification is required for all scuba tours.
Subject to our Booking Conditions, Celebrity Cruises ® is not responsible for any injuries or losses sustained whilst guests are ashore, whether on organised excursions or otherwise. Please also see sections 4.5 and 5.7 of our Booking Conditions.
Please note: On our Celebrity Xpedition Class cruises to the Galapagos Islands, you will not be allowed to explore on your own in the visitor locations with the exception of the two towns that are visited on Isla San Christianoble and Santa Cruz at Puerto Ayorta. Apart from these two exceptions, your guides will accompany you at all times.
Many of the guides are multi-lingual but all tours will be given in English.
Please note that the itineraries on our Galapagos sailings are subject to change at the request of the Galapagos National Park for conservational reasons and these changes are out of our control.