1. Check-in procedure
2. IMPORTANT Costa Pacifica & Costa Fortuna: Immigration Formalities for cruises the Caribbean
3. Costa Toscana Immigration Formalities for cruises the Arabian Gulf
4. For Costa Cruises on Emirates, please refer to attached document 'COSTA Emirates_25_Minimum connection Time'
5. Currency on board Costa Diadema, Costa Favolosa, Costa Pacifica
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1. Check-in procedure:
In order to receive the travel documents, the clients have to proceed the online check- and complete the health status declaration as early as 10 days before their cruise departure date.
Please find HERE more details about COSTA online check-in.
Once the health status declaration has been completed, they will be able to download the boarding form and the documentation with the assigned boarding time.
WHAT WILL BE ASKED IN THE HEALTH STATUS DECLARATION?
During the online check-in all Guests must declare that:
- They have not been tested positive or experienced symptoms of COVID-19, or Acute Gastroenteritis (AGE), or another infectious disease within the 5 days prior to departure
In case the above-mentioned conditions are not fulfilled, Guests will not be able to continue with the online check-in and they will not be allowed to embark. In addition, in the event that the health conditions should change after filling in the self-declaration, your client must inform you so as to be able to immediately communicate the change to the call center.
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2. IMPORTANT Costa Pacifica & Costa Fortuna: Immigration Formalities for cruises the Caribbean
- US visa is also required for transit on Tortola (British Virgin Islands with Costa Pacifica & Costa Fortuna), for the following nationalities:
BRASILIAN, COLOMBIAN, CUBAN, DOMINICAN, GUJANESE, HAITIAN, JAMAICAN, PERUVIAN, ROMANIAN.
- US, UK or Canadian Visan is required for transit on the Grand Turk (Turks and Caicos with Costa Pacifica) for the following nationalities:
AFGHAN, ALBANIAN, ALGERIAN, ANDORRAN, ANGOLAN, ARMENIAN, BAHRAINI, BELARUSIAN, BENINESE, BHUTANESE, BOLIVIAN, BRUNEIAN, BURKINABE, BURMESE, BURUNDIAN, CAMBODIAN, CAMEROONIAN, CAPE VERDEAN, LEBANESE, LIBERIAN, LIBYAN, MACAO, MADAGASCARIAN, MALAGASY, MALAWIAN, MALAYSIAN, MALDIVAN, MALESIAN, MALIAN, MARTINIQUE, MAURITANIAN, MOLDOVAN, MONGOLIAN, MONTENEGRIN, MOROCCAN, MOSOTHO, MOTSWANA, MOZAMBICAN, MYANMAR, NAMIBIAN, NEPALESE, NICARAGUAN, NIGERIAN, NIGERIEN, north MACEDONIAN, PAKISTANI, PALESTINIAN, PAPUA NEW GUINEAN, PARAGUAYAN, PERUVIAN, PHILIPPINE, RUSSIAN, RWANDAN, SALVADOREAN, SAMOAN, SAN MARINESE, SENEGALESE, SERBIAN, SIERRA LEONEAN, SOMALI, SRI LANKAN, SUD KOREAN, SUDANESE, SWAZI, SYRIAN, TAJIKISTAN, TANZANIAN, THAI, TIBETAN, TOGOLESE, TONGAN, TUNISIAN, TURKMENISTAN, UGANDAN, UKRAINIAN, URUGUAYAN, UZBEKISTAN, VENEZUELAN, VIETNAMESE, VINCENTIAN, YEMENITE, ZAMBIAN, ZIMBABWEAN
These requirements are mandatory also for accompanied minor aged Guests.
We remind you that each Guest is responsible for his/her own travel document (and the one of any minor-aged travelling with them), and therefore according to such recent provisions, during the planned stopover at Tortola & Grand Turk, the immigration authorities will not allow entry into their territory to those who do not hold a valid visa. In such case they will have to remain on board the ship.
Costa Crociere S.p.A.
Piazza Piccapietra, 48 - 16121 Genova - Italy
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3. Costa Toscana Immigration Formalities for cruises the Arabian Gulf
When checking in for embarkation at the cruise terminal, the Meet&Greet staff will collect all passports so that the dedicated on-board staff can carry out all Immigration procedures on each port of call of the itinerary, without Guest’s presence being required.
Documents for visiting Dubai vary according to country of nationality and residence.
Please note that all Clients’ passport must have a residual validity of at least 6 months from the starting date of their trip.
In case of shore visits in each port of call along the itinerary, Guests will only need to carry the Costa card, which will be given upon embarkation.
According to the regulations of the UAE Immigration Authorities, upon arrival at Dubai Port on Friday all Guests, adults, and children, will be subject to individual Immigration control and passport verification. All Guests, without exception and regardless of their disembarkation day, must follow this procedure, which is mandatory.
To carry out such control, we would like to remind you that:
- Guests embarking in the ports of Dubai and Abu Dhabi will collect their passports directly on board ship on the morning of arrival in Dubai on Friday. After the immigration check in the cruise terminal, all Guests will keep their passports with them.
- Guests embarking in the ports of Doha and Muscat will collect their passports directly in the cruise terminal. After the Immigration control, passports will be collected again and returned on the day of disembarkation.
Further details will be provided during the cruise through a dedicated letter, delivered directly to the cabins.
Costa Crociere S.p.A.
Piazza Piccapietra, 48 - 16121 Genova - Italy
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4. For Costa Cruises on Emirates, please refer to attached document 'COSTA Emirates_25_Minimum connection Time'
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5. Currency on board Costa Diadema, Costa Favolosa, Costa Pacifica
the currency exchange used on board our transatlantic cruises to the South American region will be in US Dollars.
This change applies to the following cruises:
- Costa Diadema, starting from 30/11/24
- Costa Favolosa, starting from 13/11/24
- Costa Pacifica, starting from 03/11/24
Costa Crociere S.p.A.
Piazza Piccapietra, 48 - 16121 Genova - Italy