1. Check-in procedure- HERE
2. Important Costa Pacifica & Costa Fortuna: Immigration Formalities for cruises the Caribbean- HERE
3. Costa Toscana Immigration Formalities for cruises the Arabian Gulf- HERE
4. For Costa Cruises on UAE (25/26), please refer to attached document 'UAE Costa Toscana Min Connection time and port adresses'
5. Currency on board Costa Diadema, Costa Favolosa, Costa Pacifica- o the South American region will be in US Dollars.
6. VENICE MARGHERA- pls refer to details in document attached 'Costa Deliziosa Venice Marghera-check-in, luggage, drop-off, tips' - HERE ; Municipality of Venice has introduced a mandatory access fee for individual day visitors, with the aim of managing tourist flows and protecting the city's historical and cultural heritage. _ details HERE
7. 'Port adresses for COSTA' attached
8. IMPORTANT: Iceland Tax Update 2025: Inform Your Clients _HERE
9. MY COSTA: access LINK
a) the platform where mandatory details have to be filled in ater receiving a booking confirmation. You or your client can access My Costa at any time to fill in the mandatory data (personal details, telephone numbers, emergency number, etc.) in the “Transport and Tickets” area accessible through the “My Cruise” menu. Please inform your client to fill in the mandatory online check-in details themselves from the beginning.
b) NEW- the platform where aditional services added have to be paid by card by the client
10. New instructions , before creating the reservation for passengers from: Russian Federation; Belarus; The Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia regions of Ukraine; Cuba; North Korea; Iran; Syria- some documents will have to be checked in advance. Get in touch with helpdesk@dertour.ro
11. NEW: from 21.07.2025, Guest disembarking in Greek ports will automatically be charged a daily passenger tax, collected directly on board . _HERE